Difference between Goods and Services.

Goods and Services both are used to satisfy the needs of a consumer. But it doesn't mean that they are same. Their are a huge a difference between these two.

SERVICE

GOODS

• Goods are tangible in nature whereas Services are intangible in nature. So, we can say that services can not be inventoried, patented, displayed and communication. Pricing for services is also difficult.
• Goods are standardized whereas Services are heterogeneous. So, we can say that employee actions is responsible for Service delivery and customer satisfaction. Service quality depends on many uncontrollable factors. It is not sure that what we have planned will matches with the service delivered.
• Production of goods are separate from Consumption whereas Production and Consumption is simultaneous in case of Service. So, we can say that the transaction is mainly affected by customer participating in and they also affect each others. Service outcome is mainly affected by employees.
• Goods are perishable in whereas Services are non-perishable. We can say that it is difficult to synchronize demand and supply in case of service and services can not be returned or resold.

AMAZING SERVICE BY AN AIR HOSTESS.

A old white woman arrived at her seat and saw that the passenger next to her was a black man in a crowded flight.

She got angry and called the air hostess.

Hostess asked her- "What's the problem, mam?"

The old woman said-  I was given a seat next to a black man. I can't seat here next to him. You have to change my seat.

The hostess said - "Please, calm down, mam"
Unfortunately, all the seats are occupied, but I'm still going to check if we have any.

The hostess left and returned some minutes later. Madam, as I told you, there isn't any empty seat in this class- economy class. But I spoke to the captain and he confirmed that there only one seat in the first class."

And before the woman said anything, the hostess continued

It is our company's policy to never move a person from economy class to first class.
However, given the circumstances, the commandant thinks that it would be a scandal to make a passenger travel sat next to an unpleasant person.

And turning to the black man, the hostess said- Which means, Sir, if you would be so nice to pack your handbag, we have reserved you a seat in the first class.

And all the passengers nearby, who were shocked to see the scene started applauding, some standing on their feet.

If you are against RACISM then share it.

New world of e-mail.

E-mail or Electronic mail has become very precious part of everyone's life today. Each individual whether he/she is a kid, student, professional, job seeker etc., needs e-mail. It is an excellent medium of transferring digital messages. It let the users to stay in touch with their dear ones irrespective of location and time.

But this facility was still limited till few days back because it doesn't let you sent files having greater size. This was very disappointing when we want to share our happy moments or anything with anyone. But you need not to worry about this anymore. Now Gmail has taken an initiative to get rid of this limitation by allowing users to attach file size of up to 10GB by using Drive.

While composing an email you just need to upload larger files through Drive. Their is a Drive icon beside attachment. You just need to click on Drive icon and upload your file. As you are sending your files to cloud, all your recipients have the same access to them. After this you can easily send your larger files. This will let you share your every moment with your dear ones whether it is a movie clip of wedding, tours, snaps of holidays or any important presentation to your boss. After you send the file and if it was not shared with any of the recipient then Gmail will cross-check it and inform you through forgotten attachment detector. After this you'll be prompted with the option to change the file's sharing settings without leaving your e-mail. This feature is going to be started within next few days with Gmail's new compose experience only. 

'Asha' series has launched 2 new phones today.

Today Nokia's Asha series has completed its one year. While completing an year 'Asha' series has launched two new phones Asha 205 and Asha 206 in four countries India, Indonesia, Nigeria and Kenya.

Asha 205

Asha 205 comes with easy swap dual sim cards. It is a nice phone having qwerty keypad. This time Nokia has introduced a new feature 'Slam' with this phone. Slam makes data sharing very fast as it transfer data without asking the devices for pairing. Nokia Nearby is also available in this phone which will let the users to search their desired nearby destinations like nearby atms, nearby hotels, nearby banks etc. It will never let you miss any events, parties or news because it has one touch dedicated Facebook key and IM installed in it keep you update everytime.

Asha 206

Asha 206 is newly launched by Asha series today and reflects the earlier sets like 6300. It has alphanumeric keypad and 1.3 megapixel camera. It also having Slam feature and has pre-installed apps like ebuddy, whatsApp. It is also offering a gift pack in which you have given free download for any 10 premium items. It has a camera applicaton which allows users to click focussed self-portraits using the back camera through voice guidance.

Both these phones are having option of easy swap dual-sim mode. Both of these are available in cheaper price around INR 4,000 - 7,000. Among these Asha 206 is winning over with its superior battery backup with talk-time of 20 hours music play back upto 41 hours where as Asha 205 has talk-time of 11 hour and music play back upto 31 hour. It also has a 1.3MP camera whereas Asha 205 has only VGA camera. 

Samsung Galaxy Note 10.1 with Premium Suite Upgrade.

A very good news for all the tech-lovers from Samsung, as Galaxy Note 10.1 is going to wrapped with more benefits like Android 4.1 Jelly Bean and packet of benefits.

As almost all of you are already aware about the Jelly Bean 4.1 giving fast, fluid and smooth response every time you touch its screen. Its uniform touch responses are enough to drive to crazy for it. No matter whether you are switching your home screens or apps, it will respond in such a way that it feels like turning a page. And Samsung has planned to let you experience this amazing OS with its Galaxy Note 10.1.

Samsung has announced a Premium Suite Upgrade to Galaxy Note 10.1. This suite is wrapped with cluster of benefits that will mainly provide Easy tasking in one view. The benefits included in this suite are:-

• Multi Window- This time Samsung is going to add a new feature i.e. Multi Window to its device which will let you view multiple windows at one time which can be re-sized and move around easily.
• Air view- This is really an attractive feature of this device which let you preview your contents quickly without opening it.
• Quick Command- S pen has played a role in this feature as it will activates the applications and services which you most often.

In this Suite S pen has also given privilege by adding new features to it. These feature has will make S pen as your best friend and you will prefer to spend time with it. Features included in S Pen are:-

• Easy Clip- It will help you to outline and crop anything on the screen easily. This is not enough, after this you are completely free to edit you cropped part as you like.
• Enhanced S Note- This feature will again going to drive you crazy by newly added templates, effects, sketch effects and image filters with color picker which let you choose any color from any images and you can draw with that color.
• Photo Note- It will let you write your memories on the back of your photos.
• Paper artist- It will give you a superb photo editing experience with its various picture editing effects.